Ticket Swap Groups

You can define ticket swap groups to enable people who have booked a ticket for an event to swap it with other tickets with the swap group.

Example use cases:

- someone has booked a ticket to race in a specific classer fleet for a race or regatta but then decide they would slick to change to a different class or fleet
- someone has booked for a training course but needs to change to a different date

NB: Swap Groups need to be enabled in Settings > Bookables > Options

To create swap groups, go to one of the tickets and select the swap group you want to add the ticket to from the drop down menu in the swap group section. If no swap groups exist or you want to create a new one, choose 'new' from the menu. 

Then go to the other tickets and add them to the same group. 

Tickets can be from the same or different events.

Last updated 21:54 on 27 June 2025